Returns & Exchanges

At Etonic, we stand by the quality of our footwear and apparel. If you are not completely satisfied with your purchase, you may return your unworn items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original Etonic shoe box or packaging and securely seal the shipping carton.

3

Attach Shipping Label

Download and print the prepaid return shipping label from the portal and affix it to the outside of your package.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing